A Brazilian family that has lived in Ottawa for many years is now facing deportation due to the negligence of their licensed immigration consultant.58-year-old Brazilian man Paulo Meira and his 49-year-old wife Leila Meira came to Canada in 2016, along with their two daughters, Ester (now 21) and Hadassa (now 15). Leila initially worked for the Shivitei Israel Congregation on a religious work visa. Paulo’s open work visa was also approved, and he worked for a cleaning company and on construction sites. Eighteen months later, the family welcomed their youngest daughter, Hannah, born in Ottawa, and the family had hoped to settle in Canada.
The family recently received a notice from the federal immigration department stating that the entire family is “undocumented” in Canada and must voluntarily leave the country, or face forced deportation. Leila, the wife, choked up, saying, “I don’t want to go back to Brazil because my life is here, my youngest daughter was born here, and she often says—I want to stay here.”
In 2023, the Meira family hired immigration consultant Ana Raquel Aparico Perdomo to assist their eldest daughter, Ester, with obtaining a work visa and plans to apply for permanent residency.
Immigration consultant Perdomo was accredited by the College of Immigration and Citizenship Consultants (CICC) in 2021 and opened Pursue Canada Immigration Services. At that time, Perdomo informed Meira’s family that they did not qualify for the Express Entry system for skilled workers but could apply for permanent residency on humanitarian and compassionate grounds. The family readily agreed.
What Meira and her family were unaware of was that, as early as June 24, 2025, CICC suspended Perdomo’s license due to another complaint. Subsequently, because Perdomo failed to respond to requests for information within 90 days, its immigration consultant license was officially revoked in November.
Mr. Paulo recalled that immigration consultant Perdomo initially quoted him CAD 3,000. Because his visa was about to expire in January 2025, Paulo transferred the full amount to him, but no contract was signed at the time. However, they have the transfer receipt.
Months later, Perdomo contacted the family, saying she would pay the family’s biometrics fee first, which Meira’s family would reimburse later. However, the immigration consultant then became unreachable, receiving no response to phone calls or emails.
On June 25, 2025, Paulo went to Perdomo’s office in downtown Ottawa, only to find that she had moved and had not left a contact address. The eldest daughter, Ester, searched on Facebook and found photos that Perdomo had posted in Italy during the summer, indicating that he was not in Canada at the time.
In early August, Leila contacted the Immigration, Refugees and Citizenship Canada (IRCC) for help, only to discover that her family visa had been rejected long ago, that the documents involved in the case were missing, and that the $170 biometric fee had not been paid. Most shockingly, the whole family was told that they had lost their temporary resident status.
IRCC stated that it sent a notification to immigration consultant Perdomo on May 29, but the Meira family claims that the immigration consultant never forwarded the notification.
“I don’t know how this immigration consultant can sleep at night. She has ruined our whole family’s life!” Mr. Paulo said with great indignation.
After suddenly losing everything, including their temporary resident status, Paulo was laid off from his construction job, Leila had to quit her job at McDonald’s, and their eldest daughter, Ester, lost her social media marketing job. The family is now relying on friends’ support and crowdfunding to hire a lawyer to apply for immigration relief. Ester described their current life as “waking up and falling asleep on the edge of a cliff, repeating the same routine every day.” She said, “It feels like standing on the top of a cliff, not knowing whether I’ll fall or be rescued.”
The Immigration and Citizenship Consultants of Canada (CICC) emphasizes that Perdomo’s immigration license has been revoked for failing to respond to the organization within 90 days. CICC stresses that the immigration consultant’s misconduct was serious, and the organization deeply sympathizes with the affected clients. However, the organization does not provide immigration advice and has no way of influencing IRCC’s decision.
Ottawa immigration lawyer Warren Creates stated that Meira’s family’s situation is indeed tragic, but their current options are limited. He noted that in the past, some clients have had their visa processing times affected by the personal issues of their immigration consultants, leading many to seek assistance from IRCC, which has not considered their cases.
The lawyer also suggested that the family might be able to find a compassionate employer to help them apply for a temporary work permit, but they might need to return to Brazil first.
Currently, the federal government is accelerating deportations and tightening temporary work visa policies. In 2024, 17,357 people were deported from Canada, and in the first three quarters of this year, 18,785 people have already been deported.
Attorney Creates cautions that the lesson from this case is “buyer responsibility,” and that all immigration applicants must conduct thorough due diligence and take responsibility for their cases.
